FBA
· 7 min read

How to Win the Amazon Buy Box: The Complete Guide

If you're a seller on Amazon, you know how important it is to win the buy box. If you can get your product into the buy box, you skyrocket your chances of making a sale.

And this can lead to a massive boost in revenues.

In this guide, we will discuss what factors influence getting the buy box, and we'll give you some tips on how to improve your chances of winning it.

What Is the Buy Box?

Amazon Buy Box is the first thing customers see when they search for a product on Amazon.

It is the box at the top of the page where customers can add items to their cart or buy directly from a seller.

 

Source: Data Feed Watch

 

When customers buy from the buy box, sellers get a higher percentage of sales and more exposure for their products.

That's why it's critical for you to win the buy box whenever possible.

What Factors Influence Winning the Buy Box?

Amazon considers multiple factors when deciding who wins the buy box for any given product. Let's look at some of them in more detail:

1. Price: The price of your product is a major factor in determining whether or not you get the buy box. Sellers with lower prices are more likely to win it, so stay competitive.

2. Inventory: Amazon takes your inventory levels into account when deciding who wins the buy box. If you have more items in stock than other sellers, you're more likely to get it.

3. Fulfillment: Amazon also looks at how quickly and reliably you fulfill orders. If you can get orders out faster than your competitors, you'll have a better chance of winning the buy box.

4. Customer Service: Amazon values excellent customer service, so be sure you provide it if you want to win the buy box.

5. Reviews: Positive reviews from customers can also help you win the buy box. Make sure that your product page has plenty of good reviews if you want to get it.

So basically, make the whole buyer's journey on Amazon as smooth as possible and deliver the best quality products to rank in the Buy Box.

Tips for Winning the Buy Box

Now that we know what factors influence the buy box, let's look at some tips for how to improve your chances of winning it:

Here are the eight best tips to win the Buy Box.

#1: Ensure Competitive Prices

The right pricing is key to winning the buy box. It’s important to ensure that your prices are competitive so that you can get the buy box more consistently.

Compare your prices with those of other sellers regularly.

 

Source: Amazon

 

This is important because prices can change quickly, and you don’t want to be left behind.

(or lose the buy box to your competitors.)

#2: Monitor Your Inventory Levels

Have enough stock of your product at all times if you want to win the buy box.

 

 

As mentioned earlier, Amazon takes inventory levels into account when deciding who gets the buy box, so be sure you are always well-stocked. Monitoring your inventory levels will also help you get orders out quickly and reliably.

Amazon values fulfillment speed, so be sure to fulfill orders quickly if you want the buy box.

#3: Provide Excellent Customer Service

Excellent customer service is essential for winning the buy box. Amazon values customer service, so make your customers feel exceptional and treat them right.

Here are some of the ways you can nail that:

 

Source: VoiceLink

 

Providing an effortless and pleasant experience for your customers can go a long way in helping you win more buy boxes.

And make more sales in the future too!

#4: Improve Your Product Reviews

Good reviews from customers are a must.

Encourage customers to leave positive reviews of your product by offering them incentives or discounts so that you can get more buy boxes and boost your sales.

 

You should also respond to customer feedback quickly and professionally, as this will show Amazon that you value customer satisfaction.

Customer service plays a huge role in this.

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#5: Offer Free Shipping

You might be surprised by this strategy.

What does free shipping have to do with winning the buy box? Well, a lot...

Offering free shipping on your products can help you win buy boxes more often because customers prefer free shipping over paying for it.

 

 

This is especially true if the customer has to buy multiple items, as they will likely opt for the seller that offers free shipping instead of those who charge for it.

Free shipping is also a great way to increase your conversion rates.

#6: Become a Prime Seller

Prime sellers have better chances of winning buy boxes compared to non-prime sellers.

Amazon rewards Prime sellers by giving them more buy box opportunities, so if you want to win the buy box more often, it’s important that you become a Prime seller.

Source: LeeLine

 

Being a Prime seller will also give you access to benefits like promotions and discounts.

And, of course, prime customers receive their orders faster too!

#7: Increase Your Presence on the Platform

Increasing your presence on the platform is also an effective way to win buy boxes more often.

Amazon values sellers that are active and engaged with their products, so make sure you are constantly updating your product pages and engaging with customers.

You can also join Amazon seller groups to get more buy box opportunities.

Being active on the platform will show Amazon that you are a reliable seller and thus increase your chances of winning buy boxes.

#8: Take Advantage of Promotions and Deals

Amazon likes to promote sellers who offer promotions and deals for their products. Offering discounts or freebies is a great way to win buy boxes more often.

 

Source: Pattern

 

You can also use Amazon’s own promotional tools, such as the “Lightning Deals” feature, which allows you to run special offers on your products.

These promotions can help you win buy boxes and boost your sales as well.

Conclusion

Following these steps will help you get into the buy box more often and increase your chances of becoming a top seller on Amazon.

Aside from getting to the buy box, you should follow these strategies anyways.

They will help you become a go-to seller, show your customers that you care about them, and help you make thousands in revenue.

Sign up for a 14-day Free Trial and win the Buy Box with us now.

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Anthony Ortega
Hello I'm Anthony and I head up our Customer Experience (CX) team. When not CX'ing, I love cooking on wood fires, smashing tennis balls and all fun outdoor activities.

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